Reference

How 1999bat Handles Your Personal Data

This Privacy Policy covers what data we collect when you open an account, make deposits via bKash, Nagad, or Rocket, and use our platform.

Account DataPayment PrivacyYour Access RightsLive casino and slots
1999bat How 1999bat Handles Your Personal Data
DATA HANDLING PRACTICE

How We Protect and Manage Your Information

Account Security Login sessions use OTP verification sent to your registered mobile number. Suspicious access attempts trigger an automatic lock and a prompt to re-verify before your account reopens.
Cookie Use We use session cookies to keep you logged in and analytics cookies to understand which pages load slowly on mobile. You can manage cookie preferences from the footer link on any page.
Data Retention Active account data is held while your account remains open. After closure, identity and transaction records are retained only for the period required under applicable financial and legal obligations.
Requesting Changes To correct, export, or request deletion of your personal data, contact us via live chat or the email address in your dashboard. We aim to respond within a reasonable period under applicable law.
PRIVACY CONTACT

Reach Us About Your Data

Live Chat Open the chat widget from any page on 1999bat to raise a data request or correction directly with our support team.
Email Support Send your data access or deletion request to our support address listed in your account dashboard under Help and Contact.
Account Dashboard Log in, go to Account Settings, and use the Privacy section to download your data summary or update your contact details yourself.

Common Questions About Your Privacy

We collect your name, mobile number, and the details you provide during account verification. Device and session data such as IP address and browser type are also recorded for security purposes.

No. We record only the transaction reference number your wallet generates. Your PIN and full wallet credentials are never transmitted to or stored on our platform.

Yes. Log in, go to Account Settings, and use the Privacy section to download a summary. You can also contact support via live chat or the email address shown in your dashboard.

Identity and transaction records are retained for the period required under applicable financial and legal obligations. Data no longer needed for those purposes is deleted on a rolling schedule.

Only with payment processors — bKash, Nagad, Rocket — to complete transactions, and with fraud-prevention services where required. We do not sell personal data to advertisers or data brokers.

Raise a request through live chat on 1999bat or via the support email in your account dashboard. We will respond within a reasonable timeframe as required under applicable law.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.